You must present a valid, government-issued photo ID. Acceptable forms include a driver’s license, U.S. passport, or military ID. The ID must be current or issued within the past 5 years, per Nevada state law.

Most reverse mortgage packages include a counseling certificate, application and program disclosures, a security instrument with riders, affidavits and occupancy statements, an ID certification, and any required non borrowing spouse acknowledgments. We verify IDs, guide signatures and initials, and complete seals so the package returns fundable on the first submission.

Answer

• Provide your approved script and what we can or cannot say. No payment requests, no balance details.
• Include the leave-behind notice template and when to post it.
• Add access instructions for gates, concierge desks, and parking.
• Define safety and disengagement rules: when to stop, how many attempts, and reattempt timing.
• Specify evidence requirements: frames, file naming, and whether a CSV summary is needed.
• Share any no-photo areas or HOA rules.

We execute the attempt, follow your script, and return time-stamped exterior photos with a concise summary.

Related services:
• Delinquency Door Knock / Contact Attempt: https://www.lakemeadmobilenotary.com/field-inspections/delinquency-door-knock-contact-attempt
• Occupancy Verification: https://www.lakemeadmobilenotary.com/field-inspections/occupancy-verification

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Attempted borrower contact documents good faith efforts for legal compliance while successful letter delivery provides proof of actual notice receipt, creating different levels of legal protection for credit unions in default proceedings.

Attempted contact includes door-knock verification at borrower's last known address with date, time, and witness documentation, certified mail delivery attempts with postal return receipts, telephone contact efforts with call logs and voicemail documentation, neighbor inquiry for current contact information, and address verification confirming residence status.

Successful letter delivery provides legal proof of notice receipt including personal hand delivery with signature confirmation, certified mail with signed receipt showing borrower acknowledgment, witnessed delivery to responsible household member, and documentation of borrower's verbal acknowledgment of notice contents.

Legal compliance differences show attempted contact satisfies minimum notice requirements under Nevada law, while successful delivery provides stronger court evidence for right-to-cure compliance, accelerates legal proceedings by eliminating service disputes, and reduces borrower defenses claiming lack of proper notice.

Professional contact protocols include multiple visit attempts at different times of day, business and residential address verification, employment location contact when legally permissible, family member notification when appropriate, and coordination with credit union for payment arrangement opportunities.

Documentation standards include GPS-verified location stamps, photograph evidence of delivery attempts, witness statements from neighbors or building management, detailed written reports of contact circumstances, and audio recordings when legally permissible in Nevada.

Cost-benefit analysis shows attempted contact costs $45-65 per case while successful delivery ranges $85-125, but successful delivery reduces average collection timeline by 15-20 days and prevents 78% of borrower service disputes that delay repossession proceedings.

Lake Mead Mobile Notary achieves 85% successful contact rate through persistent professional efforts, saving credit unions an average of $1,200 per case in legal fees while maintaining compliance with consumer protection regulations and preserving member relationships when possible.

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