Yes, this happens frequently. Banks refuse to notarize documents they prepared because notaries must act as impartial third parties witnessing signatures without endorsing document content. If a bank notary is employed by the institution that drafted the document, impartiality is questioned, creating legal liability exposure.

Conflict of Interest & Liability Concerns:

Complex documents like powers of attorney, trusts, or healthcare directives require specific formalities. Bank policies often prohibit notarization of unfamiliar or sensitive documents, especially those involving estate planning. The concern is that any error could expose the bank to liability claims. By refusing, banks protect themselves—but leave you without a service you may urgently need.

✍️ When Banks Say No to Their Own Documents:

• Financial power of attorney prepared by the bank's legal department
• Trust documents the bank reviewed but didn't draft
• Complex healthcare directives requiring witness verification
• Documents involving third-party beneficiaries or contested terms

⚖️ Your Options:

Seek a licensed mobile notary experienced with estate planning. Professional notaries in Rancho Bel Air and Summerlin provide specialized notarization with proper legal oversight and immediate availability, bypassing bank delays and refusals.

Related Questions

• Can You Use a Bank Notary for Non-Bank Documents if You're Not a Customer?
• Are You Allowed to Use Your Own Notary for Real Estate Closing Instead of Title Company's?
• What If You Need Notarization for a Corporate Resolution After Bank Hours?

List A documents establish both identity and work authorization, meaning employees presenting a valid List A document need no additional documentation to complete I-9 Section 2. Acceptable List A documents include: U.S. passport (book or card), unexpired foreign passport containing a temporary I-551 stamp or I-551 printed notation on a machine-readable immigrant visa, Permanent Resident Card (Form I-551, commonly called a "green card"), Alien Registration Receipt Card (Form I-551), unexpired Employment Authorization Document (EAD) issued by DHS (Form I-766 or Form I-688B), and unexpired foreign passport with Form I-94 or Form I-94A indicating refugee or asylum status that authorizes employment. Employers must accept any valid List A document the employee presents and cannot require specific documents or reject valid identification based on personal preference, national origin concerns, or unfamiliarity with document types—such actions constitute illegal discrimination.

Common errors with List A documents include: accepting expired passports or EAD cards without reverification, failing to examine the entire document for obvious fraud indicators like photo inconsistencies or altered expiration dates, recording incorrect document numbers or expiration dates in Section 2 fields, requiring employees with valid U.S. passports to provide additional identity documents, and rejecting foreign passports with valid work authorization because the employer is unfamiliar with I-94 notations or refugee stamps. During I-9 completion, the authorized representative must physically examine the original document (not photocopies), verify the document reasonably appears genuine and relates to the person presenting it, and record the document title, issuing authority, document number, and expiration date in Section 2. Employers should train all authorized representatives on List A document features and anti-discrimination rules to avoid the dual risks of accepting fraudulent documents or illegally rejecting valid ones.

Lake Mead Mobile Notary provides expert I-9 verification services throughout Las Vegas, Henderson, and Clark County with mobile notaries trained in List A document examination. Our authorized representatives recognize all acceptable List A documents, verify authenticity indicators, and complete Section 2 accurately to ensure compliance. We serve employers at Coronado Ridge Skilled Nursing, corporate offices, and remote worker locations, bringing professional document verification expertise that reduces both fraud risk and discrimination liability. This service is especially valuable for HR teams unfamiliar with foreign passport features, refugee documentation, or temporary work authorization stamps that require specialized knowledge to verify correctly.