If you're managing borrower delinquencies, making personal contact can be a necessary but delicate part of the process. This service offers a compliant, in-person approach to reach borrowers while maintaining professionalism and privacy. It’s designed for mortgage servicers and lenders needing accurate contact attempts that align with FDCPA regulations.
During each visit, I’ll make a good faith attempt to speak with the borrower, without discussing any debt details. If contact is made, I’ll provide the sealed notice as instructed.
If no contact is made, I’ll document the attempt with timestamped photos, describe any indicators of occupancy or vacancy, and confirm that delivery of literature or a door tag occurred. This approach is especially useful when phone calls and letters have gone unanswered.
Whether it’s a first contact attempt or part of a series, you’ll receive clear reporting that meets compliance requirements and helps inform next steps in your loss mitigation or outreach workflow.
At Lake Mead Mobile Notary, I serve Las Vegas, Henderson, and surrounding Clark County with discretion, speed, and accuracy. I understand how critical these moments are and approach each one with respect, reliability, and a deep understanding of the field protocols lenders expect.