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Exterior photos, access observations, visible condition, and occupancy indicators for delinquency-review files.
Mortgage servicer property inspection overview:
This page is for servicers, preservation vendors, asset managers,
and default-servicing teams that need local property documentation
for internal review. The final servicing, investor, preservation,
foreclosure, or loss-mitigation decision remains with the client.
Service Options
Property inspection services for mortgage servicers.
Choose the inspection type closest to the work order. Each assignment is reviewed for address, access, timing, inspection cycle, photo requirements, and report format before acceptance.
01
Delinquency Property Inspection
Exterior property documentation, visible condition notes, occupancy indicators, access observations, and requested work-order details for delinquency or default-servicing review.
02
REO & Exterior Property Inspection
Exterior photos, address verification, visible property condition, access notes, and site observations for REO, pre-foreclosure, preservation, or investor-reporting files.
03
Interior Property Inspection
Interior and exterior documentation when lawful access is authorized, including requested room photos, visible condition notes, occupancy indicators, and client-specific checklist items.
04
Occupancy Verification
Documentation of visible occupancy indicators such as vehicles, utilities, yard condition, mail or package presence, posted notices, or other client-approved observations.
05
Vacant Property Monitoring
Recurring or one-time vacant-property observations, exterior photos, visible access or security notes, and requested documentation for property-status review.
06
Right-Party Contact Attempt
Door-knock or contact-attempt documentation when authorized by the client’s work order, including attempt notes, visible occupancy indicators, and non-confrontational field observations.
Servicer Use Cases
When a servicer may need local property documentation.
Property inspection documentation can support internal servicing review when a team needs site-level observations, not legal advice, valuation, foreclosure direction, or preservation bidding.
Site photos and visible notes that may help a client review property condition, access, or preservation questions.
Documentation of observable indicators requested by the client, without making legal conclusions about tenancy or possession rights.
Periodic exterior documentation for properties the client wants monitored according to its schedule and checklist.
Interior inspections are accepted only when access is authorized and the requested scope is clear before dispatch.
Work-order questions, photo lists, report templates, and completion rules can be reviewed before the assignment is accepted.
Request Process
How property inspection assignments are handled.
Send the property work order first so address, access, timing, inspection type, photo requirements, and completion rules can be reviewed before dispatch.
Submit the property work order
Include the address, loan or file reference, inspection type, due date, access instructions, and photo checklist.
Confirm scope and access
The request is reviewed for what can be documented, whether access is authorized, and how the report should be returned.
Receive field documentation
Accepted assignments are returned with agreed photos, observations, access notes, and completion details for servicer review.
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