How Do You Handle Privacy and Redaction for Property Condition Photos?

We collect only the evidence your underwriters need and minimize personally identifiable information (PII). When PII is unavoidable in the frame, we provide a redacted delivery set while preserving originals for audit.

PII minimization in the field

• Avoid photographing people or readable documents through windows.
• No entry without explicit interior access approval for Interior & Exterior Property Inspection.
• Angles that document condition while avoiding private interiors where possible.

Redaction workflow

• We can mask faces, license plates, and posted personal info on request.
• Two folders on delivery: redacted/ for distribution and originals/ for audit.
• Timestamps and EXIF data remain intact on originals; we maintain a basic chain note in the CSV.

For vacancy, hazards, or damage sets, see Vacant Property Condition Check and Loss Draft & Damage Inspection.

Coverage includes Arts District, Symphony Park, The District at Green Valley Ranch, UNLV Campus Area, Downtown Summerlin, Water Street District, Town Square Las Vegas, and Harry Reid International Airport.